socialmediocrity

Putting the “oh” in Web 2.0

Innovation break down

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What James Dyson can think up, Network Rail can break.

Written by Richard

October 23, 2009 at 9:13 pm

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Facebook campaign end dates

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It appears that Facebook have changed the end dates / times for campaigns running, and at the moment this could cause a problem for existing campaigns.

If your campaigns have an end date set, check what time the campaign is scheduled to end on that date. It appears as though the default has shifted from midnight on that date (i.e. end of that day) to 00:00 (or the beginning of that day).

It bit me in the backside this morning, although I managed to catch it in time, but unless I missed this change when setting the campaign up some weeks ago, then you may lose a day of your campaign – and if that is the build up to a product launch, or movie release, or similarly orgasmic crescendo to a piece of activity, then it could be the one day you absolutely MUST have your campaign live that you miss.

Written by Richard

September 16, 2009 at 11:35 am

Are we safe in the hands of the IAB, UK chapter?

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I noted today, if you will excuse the pun, the manner in which the IAB UK are posting stories from their fan page on Facebook.

Rather than posting articles with links back to their website to read the full story (the sort of thing most people manage with the “share” function), they prefer to post “notes”, which link through to nothing more than a list of notes, inside Facebook, which provide nothing more on the story in question unless you hit the “link to original” footer link in the note.

IAB "note" without linking to the actual story

IAB "note" without linking to the actual story

Confused? I certainly am.

It should be of grave concern that the IAB, the (alleged) guardians of best practice for all things interactive, should be so apparently inept.

I say apparently only because there is a chance that it is a facebook bork, or other such quirk causing it, but in the meantime I shall remain disappointed with them all.

Or have I missed something?

Written by Richard

September 15, 2009 at 11:42 am

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Facebook ‘Like’ Ads

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So facebook have removed the thumbs up, thumbs down vote on ads that appear on the right-hand-side (ASUs) – I thinkn they removed that function a few weeks ago – and have replaced them with single, thumbs up “Like” call to action. (see below)

So pushing the “like” button then displays that I like this, and I can only imagine the same ad will appear on my friends’ pages as “Richard likes this”, in a similar way that fan page ads declare the number of friends who are also fans.

Facebook 'Like' AdsWhat’s intriguing is how many users do we think will legitimately use this function, and what impact does it have on me as a user?

Click-through rates on sites like Facebook have been well-documented to be low, or at least it takes work to get them anything above 0.02%, so theoretically you would think that adding distractions would only serve to reduce this further.

There is of course a risk here too, insofar as larger advertisers could benefit from paid-for gaming of this particular system. Find a couple of hundred unrelated users to “like” your ad, even if you have to pay them, and the returns could be huge if higher CTRs are the result of friend recommendations of this type.

Of course, the initial reaction of user will be interesting as it is not clear how I stadn to benefit by “liking” certain ads, and if anything I was always more inclined to give a thumbs down to ads I didn’t want to see again, but it is not clear that this will influence the type of ad I might see again in the future. I for one would not have “liked” the first ad in the example here: it is poorly targeted in the first place, and breaches Facebook’s own guidelines. But equally I don’t want my ad space to be inundated with ads for just a small selection of products either, based on the few things I might want to see more of.

It seems it is another attempt to introduce some subjective quality scoring to the ad serving algorithm (if there is one), but I for one struggle to understand what is wrong with CTR as a measure of the quality of the ad – surely if people “like” the ads they see, then they might click on them, and that seems like a fairly robust measure for whether the ad itself has been effective in soliciting a response. For sure CTR can never be the only measure used, but for these purposes it would seem like a fairly useful one.

Written by Richard

August 26, 2009 at 9:48 pm

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Royal Navy Pilot campaign

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Havign just watched the Navy Pilot advert during a break in the Ashes coverage, we collectively decided to see if we “had what it takes”. Bizarrely it seemed, the TV ad gave not a URL to take the test, but instead invited us to search for “NAVY PILOT”.

So either Google has gone bad, or the (no doubt expensive) planning and buying agency concerned with this “integrated, media neutral” campaign have messed up. A search for Navy Pilot from the UK gives a list of natural results, none of which direct me to the test in question, and not a single paid-for placement to be seen.

No doubt there will be a few red faced agency people as a result – but then again they’ll probably post-rationalise it. The real test here appears to be whether you can find the test in the first place, rather than your ability in the game itself.

Written by Richard

July 9, 2009 at 1:08 pm

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What price popularity?

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Following what is probably the most sensational, or at least most expensive week in football transfer history, you’re unlikely to have escaped the fact that Kaka and Cristiano Ronaldo have both moved to Real Madrid.

With Kaka’s fee at an estimated £56m , Ronaldo’s a reported £80m many have been wondering where the money is coming from. Real Madrid have a reported 300m euro transfer kitty this year alone. And the rationale for the excessive spending all seems to boil down to shirt sales. As if those million fans that bought the Beckham shirt are going to chuck it in the pile alongside their Zidane shirt, and buy not just a Kaka edition, but also a Ronaldo shirt.

“Ronaldo can be viewed in the same bracket as Beckham when it comes to global commercial impact, if their image is controlled right and Real Madrid improve their results in the UEFA Champions League as a result of their arrival”, said Professor Simon Chadwick, Director of the Center for the International Business of Sport (CIBS) at Coventry University in England.

But a quick look of their respective popularities on Facebook paints an interesting picture. Whilst Kaka looks to be good value, even at £56m, with over half-a-million fans on the social network on a single page, Cristiano Ronaldo barely registers 23,000 on the most popular page for him at the time of writing. And he, of course, cost about £25m more than the half-million-fans Kaka.

If Real’s return on Ronaldo is destined to be in Shirt Sales then they better charge more for them. A lot more.

Written by Richard

June 11, 2009 at 5:27 pm

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Vanity urls to increase ad revenues

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Facebook have announced the launch of a publicly accessible Vanity url facility – meaning users and Fan Page owners will be able to get themselves a vanity url in the form of www.facebook.com/firstname.lastname, or variations thereof.

A lot of noise is being created about the SEO value in securing yours, although in truth, despite the PageRank, surely Google is smart enough to counter this when their bots come back to report thousands of new urls pointing at strangely similar content? With so many pages pointing out of the domain, the positive PageRank impact will be diluted by several thousand if not millions of links.

What’s more Facebook themselves have taken steps to avoid abuse, such as only being available to pages with 1000 or more fans.

Perhaps the real value of this will be, ironically, in “old” media. How long before we see the first social campaign to incorporate a Facebook vanity url the way we used to see AOL Keyword terms, to drive co-ordinated activity across media? In fact this could be the cutest move Facebook have made so far to drive ad revenue.

Large and fully integrated media agencies don’t seem to “get” the ad opportunities on social environments yet – or at least they’re not particularly great exponents of the environment. But if they can be introduced to it through the medium of familiarity; the subline on a poster, or the closing frame of the TV ad, then perhaps we’ll see more of them understanding how rich an environment it can be when executed properly.

And once they “get it”, Facebook will reap the rewards through advertising dollars.

Written by Richard

June 11, 2009 at 4:46 pm

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Recommendations as ASUs

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It appears that some new testing or new ad formats are bing made available on Facebook.

Following the “launch” of Event Ads and Fan Page Ads, and making them available in the ASU position, Facebook appear to have started to run recommendations. Our sources confirm there are currently no plans to make them available as a buyable ad format, although as a format it does become a compelling proposition if the recommendation is for a brand or product as have been developed for user home pages.

Recommendation ads on the horizon?

Written by Richard

June 11, 2009 at 2:44 pm

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Men hiding their love interests

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Are men less likely to declare their marrital status than women?

There are 1.58m Male UK Facebook users either “engaged” or “married”, but 2.37m Females with the same status. That’s 19.75% of UK Males, and 25.76% of Females, before the pedants chime up.

Meaning there’s (probably) about 800k engaged or married UK men out there that don’t want you to know.

Or someone’s taking more than their share of wives.

Written by Richard

June 5, 2009 at 11:44 am

Streaming music. Why the fuss?

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I was reminded last night in conversation with good friend Martin Campbell, that vinyl as a format for recording and distrbuting music remains superior to most, if not all, digital formats. And whilst we reminisced about the sleeve artwork, the thrill of pulling a freshly pressed copy from the outer-sleeve, and then the inner dust sleeveI have long since given up the good fight and invested in CD technology, etc. But I have yet to be persuaded by streaming services, although never sure entirely why. Listening to the radio this morning a penny dropped.

If you’re into music in any way whatsoever, you can’t have failed to have come across, tried or read about streaming music service Spotify. And for the more avid follower of the industry, you’ll have heard about Pirate Bay, and the recent legal decisions against their approach.

As my regular reader will know, I’m not entirely against innovation, but I do like to see innovation that takes us forwards. That advances society in a positive way, and not innovation that is there for the sake of it. And so without ever having tried Spotify myself, I have decided to be the last person to ever use it.

And the reason for my inertia? Radio 2, and in particular Terry Wogan. If radio isn’t streaming music then what is? And before you argue that your streaming music channel is just like radio, but more personalised to your own tastes, then try another radio channel. There’s hundreds of them out there. And if you’re not in the mood for Terry Wogan this morning, just press another pre-set on the box. Or if you feel like discovering something different hit the I-feel-lucky button that is the auto tune.

It’s really not so hard.

Written by Richard

April 28, 2009 at 8:49 am

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